The heating element went out in our dryer, so we called LA Appliance Services to fix it. First, they didn't come in the allotted time frame that they quoted us, so we had to reschedule. Then after they came out to fix the dryer, it started making a terrible rattling sound, so they had to come out again to fix that. Then when the mechanic went to pull the washer/dryer unit out of the closet, he ripped the front panel off. After some cussing, he went to work for several hours trying to fix it. We assumed it was fixed, but then a couple weeks later, the front panel fell off...when we called to have them fix it (because they were the ones who initially broke it), they refused to even look at it without charging us. They wouldn't admit fault, and the lady gave us a lot of attitude on the phone. Bottom line, their mistake cost us a lot of extra money, so no matter how much cheaper they appear to be, DO NOT USE THEM! It's not worth the headache!